The Maids Durham and Chapel Hill NC - Privacy Policy
 
 
Google AdSense
Fair Information Practices
Fair information
Practices
COPPA
CalOPPA
Our Contact Information
 
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, Address or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We only provide articles and information. We never ask for credit card numbers.
  • We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
 
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
  • If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
 
  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
 
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.


You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

 

Can change your personal information:

  • By calling us


How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
 
We will notify you via email
 
      Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
 
  • Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CANSPAM, we agree to the following:
 
  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
 
  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us


If there are any questions regarding this privacy policy, you may contact us using the information below.

https://www.themaidsdurhamchapelhill.com/
3622 Lyckan Parkway, Suite 6002, Durham, NC 27707 USA

Last Edited on 2017-04-27

     
The Maids of Durham NC is rated 4.3 out of 5 based on 68 reviews from around the Web.
  • 05/13/2016
         
    We've used The Maids for years and I would recommend their service without reservation. Whether an empty house clean (as when our son and his roommates moved...
  • 03/28/2017
         
    Terrific service. Trustworthy.
  • 06/07/2017
         
    They do a thorough cleaning job and are friendly and professional. Very happy with the service!
  • 04/30/2016
         
    ***** and the ****** team always do a great job. ***** knows exactly how I like everything and always makes sure everything is done thoroughly. She is also a...
  • 11/02/2017
         
    We hired The Maids (as a birthday gift for our son - a grad student at UNC) to clean his apartment. He needed a deep clean so badly. The Maids came and did a...
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 09/14/2015
         
    The Maids have been cleaning our house for 5 months now (they come once a month) and we couldn't be happier. It took some time to let down my guard and allow...
  • 03/02/2017
         
    The cleaning teams are always on time and do a great job disinfecting bathrooms and cleaning kitchen and carpet.
  • 05/31/2017
         
    Very positive experience. Maids arrived on time. Very efficient and thorough.
  • 03/19/2017
         
    We have used The Maids for more than 5 year and have they have consistently exceeded our expectations. They are professional, experienced and rectify any...
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 04/12/2017
         
    I have been using the maids for a little over a year now. They do a fantastic job using eco-friendly cleaners. If you want a particular section to be...
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 06/19/2008
         
    After having our home cleaned for a wedding, we have been using The Maids on a regular basis. The teams are always professional and curteous and show up when...
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 06/06/2016
         
    The Maids are great!
  • 02/28/2017
         
    Overall we are very pleased with the service provided by The Maids.
  • 04/11/2014
         
    I am a very skeptical, pessimist and rather picky person. I have heard and seen it all, the claims and such versus the actions behind them. So lemme tell ya...
  • 03/15/2017
         
  • 01/24/2012
         
    I found The Maids on Yelp and saw that they are a Better Business Bureau member, which is important to me. I've never used a professional cleaning service...
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 04/04/2017
         
    The Maids are awesome. We've been with them a long time!!!! They always do an extremely good job. Thanks so much. Sharon and David
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 03/26/2017
         
  • 11/29/2013
         
    Just had the Maids clean our house. It's always a little awkward when they first get there. At least for me there was a bit of a language gap and this sense...
  • 03/12/2017
         
    They do a terrific job of cleaning my home. I have been using them for more than one year. They are dependable, honest and hard working. They will work with...
  • 05/20/2016
         
    Love having our home cleaned by Xitlali and her team. She's wonderful.
  • 11/06/2013
         
    Great folks, provide a great service
  • 03/21/2017
         
    Prompt, efficient, good value
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 03/21/2017
         
  • 04/13/2017
         
  • 05/02/2016
         
    We have been using ******* **** Team for over 15 years and recommend them highly.
  • 05/01/2016
         
    Always a treat to have these folks come to our home!
  • 09/09/2016
         
    We asked The Maids to come clean our outgoing rental. They were fast, thorough, resourceful,and flexible. Their work was unquestionably the best work we have...
  • 03/09/2017
         
  • 03/22/2017
         
    I was so very happy - my house was so clean. With 3 kids, this is a hard task, but they shined it all!
  • 04/28/2016
         
    ******** and her team, purple team do a fantastic job. ******** is always on top of things to make sure they are done correctly and to the home owner's...
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 03/19/2017
         
    We have used The Maids for more than 5 year and have they have consistently exceeded our expectations. They are professional, experienced and rectify any...
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 05/09/2011
         
    The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3...
  • 03/06/2017
         
    We have used The Maids cleaning service. for more than 18 months now, after moving to the Triangle Area. They are consistently punctual, hardworking, honest...
  • 06/05/2017
         
    Although expensive, I find it worth the cost to have my housecleaning needs handled in the most professional way. The crew are 100% reliable, punctual,...
  • 06/07/2011
         
    I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean!...
  • 06/19/2008
         
    After having our home cleaned for a wedding, we have been using The Maids on a regular basis. The teams are always professional and curteous and show up when...
  • 03/22/2017
         
    The Maids provides reliable and complete cleaning services. I have confidence knowing that my home is in their care.